F.A.Qs

All Deliveries

We aim to dispatch all orders within 2 working days of receipt of your order and clear payment, subject to order confirmations and credit card authorization.

The garments will be delivered to the address provided by you on the
order form.

An order is deemed to be delivered at the time that you sign for it or at the time delivery is attempted if you are not in to take delivery. UK deliveries are made by the Post Office and their normal procedures for re-delivery or collection apply if you are not in to take delivery.

Any dates quoted for delivery of the garments are approximate only and we shall not be liable for any delay in delivery of the garments however caused. If however we are unable to deliver your garments within 7 working days, you, the buyer, shall be entitled to cancel the order at any time before delivery takes place.

We are able to deliver to most global locations but if you do not live within the United Kingdom, Europe and the USA please contact us for a separate shipping quote.

UK Mainland Delivery

Deliveries within the UK are sent via registered post, a signature will be required upon receipt of delivery.

Deliveries Outside the UK

International orders are usually delivered within 5 working days, however please be aware that the goods may be subject to delays in customs. The cost of delivery outside the UK will be added to the cost of the product when you place your order.

Orders will be delivered via international registered post, a signature will be required upon receipt of delivery.

Our Returns Policy

If you wish to return your order for any reason you can do so up to 7 working days from delivery.
You can exchange the item for another item of the same value or receive a full refund if you return it within 7 working days from delivery.

A full refund – subject to the term – will be made within 30 days from the day we receive the returned item back following inspection of the returned garment.

The cost of returning an item is the responsibility of the customer unless the return is a result of our error.
We advise you to send your return via signed for or special delivery services.

Do not return any garments without contacting us in advance.

We cannot be held responsible for garments lost in transit.

Customers who have paid by credit card will have their accounts credited. We will not make refunds to a third party.

Any damage or missing items will be charged for. Our carriage charge is not refundable.

Please send your items to:

ITZY BEACHY
158 Liverpool Road
London
N1 1LA

Refunds

A full refund – subject to the term – will be made within 30 days from the day we receive the returned item back following inspection of the returned garment.

About Gift Vouchers

Gift vouchers are only valid on the official Itzy Beachy website and cannot be used in store or on any other website.
In purchasing this you agree to the terms of the certificate.

To purchase gift vouchers, choose the Gift Vouchers link from the EXTRAS menu at the bottom of the page.

Purchasing Gift Vouchers

This gift certificate will be emailed to the recipient after your order has been paid for and is valid for a maximum of six months.

Availability & Product Information

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK

The garments may have a slight difference between goods as viewed on the site and their actual colours.

We reserve the right to substitute garments of a similar description and standard if the requested garments are not available but will use reasonable endeavours to match your order exactly.

In the unlikely event of you receiving a substituted garment you, the buyer, shall be entitled to return the garments for a full refund within 7 working days from the date of delivery, should the substituted garment not be acceptable to you.
Itzy Beachy reserves the right to withdraw any products from the website at any time.
Prices and availability of stock are subject to change without notice. Itzy Beachy is not responsible for possible errors on the site.
Itzy Beachy has the right to refuse a sale for any reason whatsoever.

Warranty & Liability

We warrant that Itzy Beachy products are made with care and skill and with the intention of meeting our specifications for them.
If you are not satisfied please refer to our returns policy.

Except as may be implied by law where the buyer is dealing as a consumer, in the event of any breach of these Terms and Conditions by Itzy Beachy the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the Itzy Beachy products and Itzy Beachy shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatsoever.

Intellectual Property Rights

The Site and its content are protected by intellectual property rights, including copyright and trade marks. Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.

Privacy policy

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.
Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.

Complaints

In the rare case of a complaint, please contact our customer services.
In the confirmation email will be your order number which you will need to have at hand.